DS PRESTIGE TERMS & CONDITIONS

1. Applications
   These conditions apply whether a contract has been made verbally or in writing. The hirer acts on behalf of all the passengers travelling. If the hirer is a company, group etc and individual must be named as a responsible person. The hirer is responsible for all actions and decisions of passengers on board including any additional costs incurred, whether or not they travel with the party. The company can only accept instructions from the hirer. If the hirer is not travelling a representative must be chosen and the company informed prior to hire.
   
   
2. Quotations
   Quotations are given on the basis of information provided by the hirer. The route used is at the discretion of the company, unless particularly specified by the hirer, in which case it will be clearly shown on the confirmation.
   
   
3. Use of Vehicle
   The hirer cannot assume use of the vehicle between outward and return journey, nor to remain at destination for hirers use unless previously agreed with the company.
   
   
4. Route and Time Variation
   the Company reserves the right to levy additional charges for additional mileage or time than that agreed. The vehicle will depart at times agreed by the hirer; it is the responsibility of the hirer to account for all passengers at those times. The company will not accept liability for losses incurred by passengers who fail to follow hirer’s instructions.
   
   
5. Seating Capacities
   At the time of booking the legal seating capacity will be specified. The hirer must not load the vehicle beyond capacity.
   
   
6. Conveyance of Animals
   No animals (other than guide dogs notified to the company in advance) may be carried on a vehicle with out prior written agreement from the company.
   
   
7. Confirmation
   Normally, written confirmation by the company is the only basis of acceptance of hiring or subsequent alterations.
   
   
8. Payment
   Payment must be paid in full before the start of the hire unless otherwise agreed by the company or a credit facility already exists. Regarding Credit card payments 5,5 % (for administrative cost) will be added to a total cost of transfer indicated in your confirmation e-mail.
   
   
9. Cancellation by Hirer
   If the hirer cancels, the following scale of charges will apply: Up to 24 hours before DATE of hire - No Charge Under 24 hours before the DATE of hire - Full Charge.
   
   
10. Cancellation by the Company
    In the event of circumstances beyond the company’s control e.g. vehicle breakdown, civil unrest, strikes, police road closures, terrorist attacks etc (including adverse weather and road conditions) or in the event of the hirer taking any action varying agreed conditions unilaterally the company may, by returning all money paid and without further liability cancel the contract.
    
11. Breakdowns and Delays
    The company gives its advice on journey time in good faith. However as a result of breakdown, traffic congestion or other events beyond the reasonable control of the company, journeys may take longer than expected and in those circumstances the company will not be liable for loss or inconvenience caused to the hirer.
    
    
12. Passengers Property
    Vehicles are subject to restrictions on carrying luggage for safety reasons. The hirer accepts that the driver shall be the sole judge as to whether or what extent passenger’s property is carried. Large items may not be able to be carried and the hirer should notify the company in advance of any requirements. The company accepts personal property of the hirer and their passengers on the understanding that it will take all responsible steps to avoid loss or damage. The hirer should notify the company or the driver if items of exceptional values are to be carried. It is the hirer’s responsibility to minimise risk of loss when property is left unattended.
    
    
13. Conduct of Passengers
    The driver is responsible for the safety of the vehicle at all times, and as such may remove any passenger from the vehicle whose, behaviour prejudices safety. The hirer is responsible for any damage caused to the vehicle by any passenger for the duration of the hire. Where the hire is to a sporting even, the hirer should be aware of legal requirements relating to the alcohol and the conditions of entry to race courses etc. The company can provide details of restrictions upon request.
    
    
14. Complaints
    In the event of a complaint the hirer should seek a solution at the time from the driver or company. If a remedy has not been provided, complaints should be submitted in writing to contact@dsprestige.com within 14 days of terminations time of hire.
    
    
15. Notices
    No bill, poster or notice is to be displayed on any vehicle without the written consent of the company.
    
    
16. Refreshments & Alcoholic drinks
    Other than on a vehicle fitted expressly for that purpose food (except confectionery) and drink (including alcoholic beverages) may not be consumed on the vehicle with out prior written consent.